Frequently Asked Questions

I cannot access my LMS, it continually bring the message that "unfortunately cookies are not enabled on this browser" I don't know what to do
Last Updated 21 days ago

Turning cookies on makes it easier for you to browse the web. Cookies are files created by websites you’ve visited, which store information. Your web browser maintains cookies, the method for enabling or disabling them will vary depending on which browser you are using.

Microsoft Internet Explorer 8.0 - 11.0

Select the 'Tools->Internet Options' menu item, and then open the 'Privacy' tab - you can then adjust the slider to block or allow various categories of cookie.

Firefox 7.0 and newer

Use the 'Tools->Options' menu item (may be under the Firefox button or 'parallel lines' menu button), then choose the 'Privacy' tab. Set the 'Firefox will:' option to 'Use custom settings for history'. Now you can choose whether cookies are enabled for websites you visit and third party websites, and if so how long they will persist. You can also use the 'Exceptions' button to override the settings for particular websites.

Firefox 3.0

Use the 'Tools->Options' menu item, then choose the 'Privacy' tab. Here you can choose whether cookies are enabled, and if so how long they will persist. You can also use the 'Exceptions' button to override the settings for particular websites.

Google Chrome

Click the 'parallel bars' menu button, choose the 'Settings' option, then scroll down and click 'Show advanced settings'.

Apple Safari

Choose 'Preferences...' on the 'Settings' or 'Edit' menu (Windows) or the Safari menu (MacOS), then open the 'Privacy' tab. Now set the required cookie behaviour.

Apple iOS (iPhone, iPad)

From the home screen tap the 'Settings' icon, then choose 'Safari'. Find the 'Accept Cookies' option and set the required cookie behaviour.

Android browser

Tap the 'Internet' icon to start the browser, then press the phone's menu button. From the list of options, choose 'More', and then select 'Settings', then 'Privacy and Security'. Scroll down the resulting list and check or uncheck the 'Accept Cookies' item.

Android Chrome

Start Chrome, then open the options menu and scroll down to 'Settings', followed by 'Site setttings'. You can now choose whether to allow sites to save and read cookie data.

Windows Phone 10

In the Edge Browser, tap '...' then 'Settings'. Click on 'View advanced settings' then scroll down to the Cookies section, where you can select the required cookie behaviour.

Windows Phone 7/8

In Internet Explorer, tap 'More...' then 'Settings'. Check or clear the 'Allow cookies on my phone' item to set the required cookie behaviour.

Blackberry

Open the browser from the home screen, then press the Menu key, followed by 'Options'. Under 'Privacy & Security' you can choose whether or not to 'Accept Cookies'. Press the Menu key and select 'Save' to save your selection.



Note: Disabling cookies will prevent some websites from working correctly, and may mean that you are prompted to re-enter information that would normally have been stored in a cookie.