UNILAG DLI Learner Support Center

Click on the category to browse FAQs.

Admission (8)

Admission related issues

Can I apply for admission into DLI programme while awaiting O’Level result?

Do I need to write a qualifying examination to be admitted into DLI?

Do you have a provision for Direct Entry into B.Sc. Economics or Public Administration program?

Does DLI take students for direct entry into their programmes, and what is the required qualification?

I mistakenly put a wrong email when I filled my DLI application form, I have not been receiving any correspondence from the school, what should I do?
Applicants’ Induction (1)

Applicants’ Induction related issues

What is the importance of Applicants’ Induction Course, Matriculation, and Orientation Programme organized for newly admitted students?
Assessment/Examination (3)

Assessment/Examination related issues

After my name appeared on the Convocation brochure, I came to collect my certificate and I was told that I have a course outstanding, I am worried, Please what should I do?

I fell sick during the examination and I could not complete my examination, what do I need to do so that the system will not give me an automatic fail in the courses I couldn’t write?

My professional examination clashes with two of my DLI examination, What should I do?
Clearance and Certificate Collection (5)

Clearance and Certificate Collection related issues

After completing the required clearance, how long does it take a student to get his/her certificate?

Can I process my final clearance online?

Do I need to wait for the convocation ceremony before I get my Statement of Results or Certificate?

The issuance of my statement of result is becoming difficult because my status online is still showing running having paid all required fees and passed all required courses, what do I do please?

What is the process of getting clearance for certificate collection?
Course Adviser (1)

Course Adviser related issues

How can I let my Course Adviser?
Course Registration/Student Portal (6)

Course Registration/Student Portal related issues

I am having issues logging on to the portal. Kindly advise me on what to do.

I paid my school fees and printed my receipt but I cannot register my courses, How do I rectify this?

I registered my courses and I couldn't view the approval. My other classmates have seen theirs. Please I want to know why I can't view mine and I had paid my School fees.

What is the maximum number of courses I can register for in a session?

What is the maximum number of units I can register for in a session?
General Information (4)

General Information related issues

Concise information about DLI, what it involves, requirements for participation, how it works, lecture time, price.

I need more information about DLI

Is DLI certificate accepted globally?

Will my certificate show DLI as my mode of study?
Leave of Absence (1)

Leave of Absence related issues

Can I apply for a leave of absence, if yes for how long and what is the procedure?
LMS login (3)

LMS login related issues

I cannot access my LMS, it continually bring the message that "unfortunately cookies are not enabled on this browser" I don't know what to do

Please I am finding it so hard to log out from my LMS page, What should I do?

Please I couldn't login to the portal, and I don't know why, please if u can assist me I have followed all the steps still yet I can't access my account.
LMS Registration (1)

LMS Registration related issues

Please kindly accord me with necessary assistance to reset my password and email on my learning management system (LMS).
LMS viewing and Submission of assignments (2)

LMS viewing and Submission of assignments related issues

Can the submission of online assignment be extended?

I was doing my Production Management II Course code Bus 323 test online using my swift Wi-Fi device around 7pm today 23 Nov 2015 when PHCN took the light. On putting my generator on to continue with the quiz, I discovered the quiz ended due to loss of int
Modules Payment and Collection (3)

Modules Payment and Collection related issues

How do I get my refund for module not given to me?

Majority of the students have not collected their modules after payment and our examination is fast approaching, please how can you be of help?

What do I do if the module I require is not available in the store and I have paid?
NYSC exemption certificate and registration (2)

NYSC exemption certificate and registration related issues

After the University Senate has taken a Student final result, how long does it take to get NYSC Exemption Certificate

I am just 27 and graduated with a second class upper; Can I join the full time student for NYSC?
Payment and School Fees (10)

Payment and School Fees related issues

After paying my school fees, my portal is still telling me to go and make payment, what should I do?

After paying the full payment on my payment advice, my portal shows Technology Fess outstanding, what should I do?

Can I pay my fees with a bank draft?

How do I get my refund for convocation gown?

I can not generate payment advice, Please help
Project Supervision/Writing (3)

Project Supervision/Writing related issues

I can not trace or connect my project supervisor, his phone number is not going through and I don’t know his office either

Is there any written guideline on writing my final year project in DLI and how do I access it if it is available?

Why will a student not find his/her name online for project supervision and how can it be resolved?
Residential (1)

Residential related issues

I want to know more about DLI residential program
Scholarship/ Financial Support (1)

Scholarship/ Financial Support related issues

Can the Institute provide technology support for the students? i.e. supply of laptops for instalment payment?
Screening/Registration (5)

Screening/Registration related issues

I forgot my password to my DLI student email, kindly reset my password in other for me to access my mails.

My marital status is showing married and I am single, how do I correct this?

My picture is showing online but not showing on my printout, what do I do?

Please concerning our emails, most of us are having challenges with the email we use during registration please can the school create another platform that will help us?

Please I need your assistance. Sir, the people that I told to help buy my DLI form made a mistake with my name and I can't edit now, what should I do sir?
Transcript (5)

Transcript related issues

After making the required payment for transcript, how long does it take to get to the destination address?

Can someone apply for my transcript on my behalf since I no longer live in Nigeria?

I have just spent one Session at DLI and I got relocated out of the country, can I get my transcript for that one session for the continuation of my studies where I am at present?

What is the process to apply for ones’ transcript?

Who are the people qualified to receive my transcript? Can one be sent to my office? Can I collect it by myself?
Verification of Unilag certificate (1)

Verification of Unilag certificate related issues

How long does it take DLI to verify one’s result and report to one’s employer or institution?